For Patients
Resources for patients
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We help you navigate debt with compassion & care
Navigating the complexities of accounts receivable can be a challenging journey, and our agency is here to provide compassionate assistance to patients facing such situations. Our dedicated team is committed to guiding individuals through the intricacies of debt collection processes with empathy and understanding.
State Disclosures,
Privacy and
Terms of Service
By using this website, you agree to the Terms of Service and Privacy Policy.
FL - Florida
If you believe this debt is for medical bills incurred as the result of an injury on the job, please notify us. Fla. Sta. § 440.13(13)(a) states such medical bills would be owed by your employer and not you.
CA - California
The state Rosenthal Fair Debt Collection Practices Act and the federal Fair Debt Collection Practices Act require that, except under unusual circumstances, collectors may not contact you before 8 a.m. or after 9 p.m. They may not harass you by using threats of violence or arrest or by using obscene language. Collectors may not use false or misleading statements or call you at work if they know or have reason to know that you may not receive personal calls at work. For the most part, collectors may not tell another person, other than your attorney or spouse, about your debt. Collectors may contact another person to confirm your location or enforce a judgment. For more information about debt collection activities, you may contact the Federal Trade Commission at 1-877-FTC-HELP or www.ftc.gov.
California License Number = 10018-00
CO - Colorado
FOR INFORMATION ABOUT THE COLORADO FAIR DEBT COLLECTION PRACTICES ACT, SEE HTTPS://COAG.GOV/CAR.
A consumer has the right to request in writing that a debt collector or collection agency cease further communication with the consumer. A written request to cease communication will not prohibit the debt collector or collection agency from taking any other action authorized by law to collect the debt.
Colorado law prohibits credit bureaus from reporting medical debt or factoring medical debt into a credit score unless the consumer report is to be used in connection with a credit transaction that involves, or that may reasonably be expected to involve, a principal amount that exceeds the national conforming loan limit value for a one-unit property as determined by the federal housing finance authority.
MA – Massachusetts
Gulf Coast Collection Bureau, Inc.’s office hours are 8 a.m. to 7 p.m. EST Monday through Friday.
MN - Minnesota
This collection agency is licensed by the Minnesota Department of Commerce.
NC - North Carolina
Does not print on 1EOAA, 1EOMS, 1EOSE, 2EOSE, 3EOSE
NORTH CAROLINA DEPARTMENT OF INSURANCE COMPANY NUMBER 119506495.
Gulf Coast Collection Bureau, Inc.’s physical address is 7560 Commerce Court, Sarasota, FL 34243.
NY - New York
(Conditional) Letter Codes: 11FUF,11FT,11FV,11FJM,11FBH,11FBC,11FLP,11F
Debt collectors in accordance with the Fair Debt Collection Practices Act, 15 U.S.C. §1692 et seq., are prohibited from engaging in abusive, deceptive and unfair debt collection efforts, including but not limited to: (i) the use or threat of violence; (ii) the use of obscene or profane language; and (iii) repeated phone call made with the intent to annoy, abuse or harass.
If a creditor or debt collector receives a money judgment against you in court, state and federal laws may prevent the following types of income from being taken to pay the debt: 1. Supplemental security income (SSI); 2. Social security; 3. Public assistance (welfare); 4. Spousal support, maintenance (alimony) or child support; 5. Unemployment benefits; 6. Disability; 7. Workers’ compensation benefits; 8. Public or private pensions; 9. Veterans’ benefits; 10. Federal student loans, federal student grants and work study funds; and 11. Ninety percent of your wages or salary earned in the last sixty days.
NYC Permit Number: 2033100-DCA
Buffalo Permit Number: CAG16-10033732
(Conditional) Letter Codes: 11F, 11FLP, 11FBH, 11FBC, 11FJM, 11FV, 110JM,
You may request this letter in an alternative, reasonably accommodatable format such as large print. You may also ask us to read the letter to you aloud over the phone. To make such a request, please contact us by email at customerservice@gulfcoastcollection.com or phone at 866-991-7360.
WA - Washington
Gulf Coast Collection Bureau Inc.’s physical office location is 7560 Commerce Ct, Sarasota, FL 34243. Please note you have the right to request the provider’s original account number, the date of the last payment, and an itemized statement of the account.
WI - Wisconsin
This collection agency is licensed by the Division of Banking in the Wisconsin Department of Financial Institutions, www.wdfi.org.