Privacy Policy

At Gulf Coast Collection Bureau, Inc. (GCCB) we are committed to maintaining your privacy and delivering a website that provides you with quality, timely information about our organization. Please read our website privacy policy (the “Privacy Policy”) below to understand how information collected through our website is used and disclosed.

GCCB takes your privacy and security very seriously and has put significant privacy and security protections in place for our consumers, clients, and employees. These protections are designed utilizing the HIPAA privacy and security rules and privacy best practices to ensure your personal information is protected.


GCCB is committed to maintaining the privacy of your personal information collected through this website, and (the “Website”). This Privacy Policy discloses GCCB’s information collection and dissemination practices in connection with the Website and applies solely to the information that we collect through the Website.   This Policy was last amended on June 13, 2024.


By using the Website, you signify your acceptance of this Privacy Policy. If you do not agree to the terms of this Privacy Policy, please do not use this Website. Your continued use of the Website following the posting of changes to these terms will mean that you accept those changes.


Except as described in this Privacy Policy, GCCB only collects your PII through this Website or user portal when you choose to provide such information, such as when you enter your e-mail address to use the “Contact Us” feature. GCCB may use your PII to:

  • Address your requests for information or services; or
  • Respond to your inquiries and send you administrative communications.

GCCB will not sell, rent, license, or trade your PII to third parties.  Data is retained for differing periods of time to comply with regulatory and business requirements.  By providing your phone number, you consent to receive SMS text messages from GCCB at the number you provided. Message and data rates may apply. Message frequency varies. Upon receiving messages, you may reply STOP to unsubscribe or HELP for assistance.  You agree that if you provide express consent to receive text messages (SMS and MMS) through the opt-in process, we will communicate account information to the phone number you provide and authorize via text. Message frequency varies. You may opt-out at any time to stop text communications. Message and data rates may be applied by your wireless provider for messages sent to you and for messages you send to GCCB.  

You may opt-out anytime by sending or replying STOP to any messages you receive from GCCB. At no time will GCCB sell, share, or transfer your opt-in consent to any third parties.  

You may opt to provide a telephone number or numbers in the course of providing express opt-in consent to receive account notification text messages (SMS and MMS). In these situations, your text opt-in information and consent will not be shared with, or sold to, any third parties. You may remove consent to receive SMS/MMS messages anytime by sending or replying STOP to any text message you receive from us.   Any information collected in the course of obtaining express consent to receive account notification text messages is managed in compliance with all applicable privacy laws.


GCCB may share your PII under confidentiality agreements with other companies that work with, or on behalf of, GCCB, to provide products and services. These companies may use your PII to assist GCCB in its operations. These companies do not, however, have any independent right to share this information.

Each time a visitor comes to the Website, Gulf Coast Collection Bureau, Inc. (GCCB) collects some information to improve the overall quality of the visitor’s online experience.


GCCB may use IP addresses to conduct website analyses and performance reviews and to administer the Website.  GCCB may also use IP addresses to verify the authenticity of any transactions made on the website.


GCCB uses cookies to improve your online experience when visiting the Website.


If you make a payment on our site, we use a third-party payment processor. Payments are encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your payment transaction data is only stored as permitted in PCI-DSS requirements.

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.

PCI-DSS requirements help ensure the secure handling of credit card information by our site and related courses and its service providers.


California Civil Code Section 1798.83 permits users of our Website that are California residents to request certain information regarding our disclosure of PII to third parties for their direct marketing purposes. To make such a request, you may contact us by e-mail at:

You can mail your request to the following postal address:

Gulf Coast Collection Bureau, Inc.
Att: Compliance Department
PO Box 987
Tallevast, FL 34270

This Privacy Policy may be revised from time to time as we add new features and services, as laws change, and as industry privacy and security best practices evolve. We display  a date on the policy in the upper right corner of this Privacy Policy so that it will be easier for you to know when there has been a change. If we make any change to this Privacy Policy regarding use or disclosure of PII, we will provide advance notice on this Website. Small changes or changes that do not significantly affect individual privacy interests may be made at any time and without prior notice.


If you have any questions about this Privacy Policy or about Gulf Coast Collection Bureau, Inc.’s handling of your information, please contact us and we will respond promptly.